Frequently Asked Questions

Cleaning Companion is an all-in-one software solution designed specifically for cleaning companies to streamline operations, improve customer experience, and manage day-to-day tasks efficiently.

Our platform provides tools like CRM, task scheduling, customer feedback collection, robust booking systems, custom payment management, and much more to help cleaning companies save a great deal of time, reduce costs, and enhance service delivery efficiently.

Yes, we offer a 5-day free trial with no credit card required, allowing you to explore all the features before subscribing.

Yes, we provide website hosting, building, and management services to ensure your cleaning company's online presence is professional and efficient.

Absolutely! Our Role and Employee Management feature allows you to create unlimited employee profiles and assign specific roles and responsibilities.

Our CRM allows cleaning companies to save prospects, leads, and customer data, as well as seamlessly export and import data in CSV format. It integrates with all our other features for a unified experience.

This feature enables cleaning companies to create and assign tasks to employees or teams while automatically notifying customers and staff about upcoming schedules.

After a task is completed, customers receive an automatic email requesting feedback. This helps cleaning companies improve their services and display reviews on their profile or website.

The Cleaning Business Profile is a cost-effective alternative to a website, offering features like bookings, quote requests, and customer reviews on a dedicated page.

The system allows customers to pay a booking confirmation fee using the cleaning company's custom payment methods. Customers can upload payment receipts, and the system notifies the admin automatically.

Yes, our Custom Payment Method Management feature allows you to create and manage various payment options, giving customers flexibility.

Invoices can be generated and sent directly to customers, streamlining the billing process and reducing manual work.

Yes, our plans include a certain number of graphic and video editing services, delivered in partnership with professional firms.

Our system sends daily email reminders for all scheduled events in the cleaning company’s calendar, ensuring nothing is overlooked.

Yes, our platform is user-friendly and comes with comprehensive documentation to help you get started quickly.

We offer three plans: Spark ($120/month), Shine ($200/month), and Gleam ($250/month), each tailored to meet different needs.

There are no hidden fees. The subscription cost includes all listed features and services for each plan.

Yes, you can switch between plans at any time to suit your business needs.

You can cancel your subscription through your dashboard, and your service will remain active until the end of the billing cycle.

We accept various payment methods, including credit cards, and PayPal, we partnered with Paddle, an international payment provider, to handle our subscription securely and seamlessly for us-while we focus on serving you effectively.