Privacy Policy

Effective Date: December 2, 2024

1. Introduction

At Cleaning Companion, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. By using Cleaning Companion, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Account Information: Your name, email address, phone number, and business details provided during registration.
• Operational Data: Information entered into our platform, such as customer records, booking details, employee data, and CRM entries.
• Usage Data: Information about how you interact with our platform, including IP addresses, browser types, and access times.

3. How We Use Your Information

Your data is used to:

• Provide and improve the services offered by Cleaning Companion.
• Facilitate communication, including sending notifications to your customers or employees as directed by you.
• Enhance user experience through analytics and troubleshooting.
• Comply with legal and regulatory obligations.

4. Data Sharing

We do not sell your data, including to advertisers. Your information is shared only in the following cases:

• With service providers who assist us in delivering the platform (e.g., hosting and payment processing) and are bound by confidentiality agreements.
• When required by law or to respond to legal processes.
• To protect the rights, safety, or property of Cleaning Companion or its users.

5. Data Retention

We retain your data as long as your account is active or as necessary to provide our services. Upon termination of your account, you can request data deletion or a copy of your data by contacting us at support@cleaningcompcompanion.com.

6. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Cookies

Cleaning Companion uses cookies and similar technologies to enhance user experience. Cookies help us remember your preferences and analyze platform usage. You can manage cookie preferences through your browser settings.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to any inaccurate information.
• Request deletion of your data, subject to legal obligations.
• Restrict or object to certain data processing activities.

To exercise these rights, please contact us at support@cleaningcompcompanion.com.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you via email or platform notifications. Continued use of Cleaning Companion after such changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@cleaningcompcompanion.com