Terms of Service

Last Updated: Decemeber 2, 2024

1. Acceptance of Terms

Welcome to Cleaning Companion! By accessing or using our software solutions (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, you may not use the Service.

2. About Cleaning Companion

Cleaning Companion provides software solutions to cleaning companies across the globe to help them streamline their daily operations, including customer relationship management, payment methods, and other operational tools. Our Service is currently in early release and will undergo updates and improvements in the future.

3. Eligibility

You must own a cleaning company, or creating an account on behalf of someone who does, be at least 18 years old or the age of majority in your jurisdiction to use the Service. By using the Service, you represent and warrant that you meet these requirements.

4. Account Registration

To access certain features of the Service, you are required to register an account(it is free). You agree to provide accurate and complete information and to keep your account details updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

5. Use of the Service

You agree to use Cleaning Companion only for lawful purposes and in compliance with these Terms. You shall not:

• Use the Service in a way that violates any applicable laws or regulations.
• Upload, post, or transmit any harmful or malicious content.
• Attempt to disrupt or interfere with the functionality of the Service.

6. Early Release Disclaimer

Cleaning Companion is currently in its early release phase, and we are actively working to enhance and optimize the Service. While we strive to provide a reliable and high-quality experience, there may occasionally be interruptions, minor bugs, or service updates as part of our ongoing improvement.

We are committed to addressing any issues promptly and appreciate your feedback to make Cleaning Companion even better. Your experience is our priority, and we aim to deliver solutions that meet the needs of cleaning companies worldwide.

7. Subscription and Payments

After your 5-day Free Trial, we expect you to subscribe. By subscribing, you agree to pay all fees associated with your use of the Service. All payments are non-refundable except as explicitly stated in our Refund Policy.

8. Intellectual Property

Cleaning Companion owns all intellectual property rights in and to the Service, including software, logos, and content. You may not reproduce, distribute, or create derivative works of any part of the Service without our express permission.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Limitation of Liability

To the maximum extent permitted by law, Cleaning Companion and its founder shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Service, including but not limited to loss of data, revenue, or profits.

11. Termination

We may terminate or suspend your access to the Service at any time with prior notice if you breach these Terms or if we decide to discontinue the Service.

12. Changes to the Terms

We reserve the right to update these Terms at any time. If we make changes, we will provide notice by updating the "Last Updated" date at the top of this page. Continued use of the Service after changes are made constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts located in California for the resolution of any disputes arising out or relating to these terms or your use of the Service.

14. Data Retention and Deletion

Upon the expiration or termination of your subscription, your access to the Service will be restricted. However, you retain the right to request the deletion of all your data, including but not limited to CRM records, employee data, and any other information stored in our system.

To request data deletion or obtain a copy of your data, please contact us at support@cleaningcompcompanion.com. We will process your request promptly, subject to applicable legal or regulatory obligations requiring data retention for a specific period.

Please note that certain data may be anonymized and retained for analytical or security purposes but will no longer be associated with you or your account.

15. Communication and Notifications

By using Cleaning Companion, you grant us permission to send notifications, emails, or other forms of communication to the individuals and entities relevant to your business operations and that also includes you, as facilitated through our Service. This includes, but is not limited to, notifying your customers about bookings, quote request, reminders, service updates, or other information necessary for smooth operations.

You confirm that you have obtained the necessary consent from your customers or other parties to allow us to send such communications on your behalf. Cleaning Companion acts as a service provider to facilitate these communications and does not take responsibility for the content or accuracy of the information provided to third parties.

16. Contact Us

If you have any questions about these Terms, please contact us at support@cleaningcompcompanion.com.