Trust and Security
Effective Date: December 2, 2024
1. Our Commitment to Security
At Cleaning Companion, the trust of our users is our top priority. We are committed to providing a secure and reliable platform for cleaning companies to manage their daily operations. While we do not currently provide uptime monitoring or tracking, we implement industry-standard measures to ensure the security and integrity of your data.
2. Security Measures
We take the following steps to protect our platform against unauthorized access, data breaches, and other threats:
- Regular security updates to our software and systems.
- Data encryption for sensitive information both in transit and at rest.
- Firewalls and intrusion detection systems to safeguard our infrastructure.
- Access controls and authentication mechanisms to protect user accounts.
- Monitoring for suspicious activity and prompt response to potential threats.
3. Data Protection
Cleaning Companion is committed to protecting your data. We follow best practices to ensure your information is handled securely and responsibly. For detailed information about how we collect, use, and store your data, please refer to our Privacy Policy.
4. Responsible Disclosure
If you identify a vulnerability or security issue within our platform, we encourage you to notify us immediately. Please email us at support@cleaningcompcompanion.com with the details of the issue so we can address it promptly. Your cooperation helps us maintain the security of our system.
5. Transparency
We value transparency in our operations. While we do not currently track or display system uptime, we strive to minimize downtime and ensure the reliability of our services. In the event of service disruptions, we will communicate with affected users promptly via email or in-app notifications.
6. User Responsibility
As a user of Cleaning Companion, you play a role in maintaining the security of your account and data. Please:
- Use strong, unique passwords for your account.
- Keep your login credentials confidential and do not share them with others.
- Notify us immediately if you suspect unauthorized access to your account.
7. Contact Us
If you have any questions or concerns about the security of Cleaning Companion, please reach out to us: